Privacy Policy
Effective Date: July 1, 2025
Last Updated: July 1, 2025
At Entrusted Counseling & Consulting, your privacy is a priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or engage in therapy or consulting services.
1. Who We Are- Entrusted Counseling & Consulting is a telehealth mental health practice based in the state of Georgia. We provide therapy and consulting services to individuals, couples, families, and organizations. Though services are delivered virtually, we operate under the laws and licensure of the state of Georgia. Website: www.entrustedcc.com Email: chelseabrown@entrustedcc.com
2. Information We Collect- We may collect the following types of information: - Personal Information You Provide This includes your name, email address, phone number, and any other details shared through contact forms, intake paperwork, or scheduling requests. - Health Information If you become a therapy client, you may provide information considered Protected Health Information (PHI), which is safeguarded under HIPAA. - Automatically Collected Data Our website may collect IP addresses, browser type, and basic usage data through cookies or analytics tools.
3. How We Use Your Information- Your information may be used to: - Respond to inquiries or requests - Schedule and provide therapy or consulting services - Send updates, reminders, or relevant resources - Improve website functionality and user experience We do not sell, rent, or trade your personal information.
4. HIPAA Compliance- As a licensed mental health provider, I follow the Health Insurance Portability and Accountability Act (HIPAA) standards for privacy and security of health information. All therapy sessions are conducted through secure, HIPAA-compliant platforms, and all records are stored in accordance with legal and ethical guidelines.
5. Georgia State Compliance- Entrusted Counseling & Consulting operates under the laws of the state of Georgia. This includes state-specific regulations around telehealth, recordkeeping, and confidentiality. Services are offered only to individuals physically located in Georgia at the time of service.
6. Cookies & Analytics- Our website may use cookies to enhance your browsing experience and track general usage through tools like Google Analytics. You can disable cookies in your browser settings at any time.
7. Third-Party Tools- We may use third-party platforms such as SimplePractice for scheduling, communication, documentation, and payment. These tools are selected for their HIPAA-compliant standards and commitment to client privacy.
8. Data Security- We use appropriate administrative, technical, and physical safeguards to protect your personal and health information. While no system can guarantee absolute security, we take every reasonable step to protect your data.
9. Children's Privacy -Therapy services are provided to individuals ages 11 and older. We do not knowingly collect personal information from individuals under 13 without parental consent. Parental involvement is required for all clients under age 18.
10. Your Rights You have the right to: - Request access to your records - Request an amendment of inaccurate information - Receive an accounting of disclosures - Withdraw consent (where applicable) - File a complaint if you believe your privacy rights have been violated To exercise any of these rights, please contact us at the email address listed below.
11. Updates to This Policy- We may update this Privacy Policy periodically to reflect changes in law or services. Updates will be posted on this page with a new effective date.
12. Contact -If you have questions or concerns about this Privacy Policy or how your information is used, please contact:
Chelsea Brown, LPC, NCC Entrusted Counseling & Consulting
Email: chelseabrown@entrustedcc.com
Website: www.entrustedcc.com
Location: Serving Georgia residents via telehealth
13. No Surprises Act - Good Faith Estimate Under the No Surprises Act, you have the right to receive a Good Faith Estimate explaining how much your therapy services will cost. This is especially important for clients who are paying out of pocket and not using insurance. You will receive a Good Faith Estimate in writing before your first session and may request one at any time. The estimate will include the expected cost of services and is intended to help you make informed decisions about your care. For questions or more information, visit www.cms.gov/nosurprises.